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MODELIS GIS

Privacy policy

This page explains what happens to the information you send to MODELIS GIS when you contact us or request a quote.

Who processes your data?

SARL MODELIS GIS, registered under RCCM number CI-ABJ-2015-B-3347, is responsible for processing information received through this website. For questions about your personal information, email contact@modelisgroup.com or write to: Cocody Faya, opposite Clinique Bon Samaritain, Abidjan, Côte d’Ivoire.

When you use the contact form

The contact form requires your name, email address, subject and message so that we can understand and respond to your request. Your phone number is optional: you may leave it blank and receive a reply by email. Your email content is prepared in the language of the form.

When you request a quote

The quote form requires your name, email address, the equipment or service you are interested in and details of your needs. Your phone number and company name are optional. This information helps us understand your project, clarify its requirements and prepare a commercial proposal. Do not include medical information, bank details, passwords or identity documents in free-text fields.

How is your information used?

Your information is used to answer your message, assess your equipment or service request and follow up on the discussions you initiate with MODELIS GIS. Submitting a form does not subscribe you to a newsletter or trigger an advertising campaign. The website forms do not sell your data.

Transmission and recipients

The form button opens your email app with a prefilled email to contact@modelisgroup.com. The form does not transmit your entries to the website server. You may edit the message and choose to send it from your email app. It is then received by the team handling enquiries and quotes. IONOS hosts the website; your email provider and the company’s email provider handle message delivery and receipt under their respective terms.

Retention of correspondence

Only messages you actually send from your email app are received in the company mailbox alongside replies to your enquiry. The website does not schedule their automatic deletion. To find out the retention period applicable to your correspondence or request its deletion, email contact@modelisgroup.com with the date and subject of your enquiry. Deletion requests remain subject to any legal retention obligations applicable to the documents concerned.

Before sending your email

Fields are checked in your browser before opening your email app. Review the recipient and message before confirming delivery. If you close your email app without sending the message, MODELIS GIS does not receive your enquiry.

Cookies and browsing

The website pages do not integrate advertising or audience analytics tools. The forms do not set tracking cookies. The Contact page embeds a Google Maps map: when it loads, your browser connects to Google, which receives your IP address and technical request information under its privacy policy. Links to WhatsApp, Facebook, LinkedIn and manufacturer websites only open those services when you activate them; their own privacy policies then apply.

Access or correct your information

Under the conditions of Côte d’Ivoire’s Law No. 2013-450 of 19 June 2013 on personal data protection, you may request access, correction or deletion of your data and object to its processing. Email contact@modelisgroup.com with the subject “Personal data”, identifying the email address you used and the relevant enquiry. Where necessary, we may request information to verify your identity before disclosing personal data. You may also contact ARTCI, Côte d’Ivoire’s personal data protection authority, including if your request to us remains unresolved.